At Purvanchal Projects Pvt. Ltd., information is the cornerstone of our ability to provide superior service. However, our most important asset is the trust of our customers. Protecting your personal information and using it responsibly is one of our highest priorities.
Information Security & Confidentiality
We safeguard all customer information shared with us by following strict standards of security and confidentiality. Your personal data is protected against unauthorized access, misuse, alteration, or disclosure through appropriate security measures.
Collection & Use of Information
We collect and use customer information only to the extent necessary to:
- Provide and improve our products and services.
- Respond to your queries, requests, and support requirements.
- Inform you about our projects, services, offers, and related opportunities.
- Administer and manage our business operations efficiently.
You may browse our website anonymously. Personal information is collected only when you voluntarily submit it through enquiry forms, contact forms, or other communication channels.
Access to Information
Only authorized employees, who are appropriately trained in handling customer information, are permitted access to personal data. Any employee found violating this privacy policy will be subject to disciplinary action in accordance with company policies.
Disclosure of Information
We do not disclose customer information to external organizations unless:
- The customer has been informed through prior disclosures or agreements.
- Explicit consent has been provided by the customer.
- Disclosure is required under applicable laws or by regulatory authorities.
We always retain control over the confidentiality of customer information and ensure that it is handled responsibly.
Third-Party Service Providers
When we engage third-party organizations to provide support services, we ensure that they comply with our privacy standards and confidentiality requirements. These service providers may be periodically reviewed or audited to verify adherence to our data protection practices.
Communication Consent
When you voluntarily send us an email or submit a form on our website, we retain the information necessary to respond to your request. This information may include your name, email address, phone number, and other details you choose to provide.
By submitting your personal information, you consent to being contacted by Purvanchal Projects Pvt. Ltd. via phone call, SMS, email, or WhatsApp regarding our products, services, projects, offers, and promotional communications, even if your contact number is registered under the Do Not Disturb (DND) registry.
Continuous Review
We continuously review and update our privacy practices to ensure customer information remains protected and our policies remain aligned with applicable laws and industry best practices.